Help: I work for a micromanager

Micromanagers get a bad rap, and understandably so. Their communication and management style, when not warranted, is costly in more ways than one. But not all micromanagers are created equal. Many micromanagers I’ve worked with don’t realize they’re hurting their teams. They feel justified to do so because they care about the bottom line… and about […]

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How One Story Can Move Your Vision Forward

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If you have been following the 7 Stories Leaders Must Learn to Tell Well series, you know how important it is to build trust before gaining the audience’s permission to share your vision. Wouldn’t it be unfortunate to finally get to that point just to lose the audience’s attention?  I see it happen all the […]

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How to Make Vision Stick

I once heard a story about a distracted man who was walking along the road when he fell into a deep and dark hole. Over and over he tried to get out, but he couldn’t. So he cried out: “Help! I’m stuck in a dark hole and can’t get out!” A doctor, who was passing […]

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How First Impressions Recolor Your Brand’s Story

Personal brands. Corporate brands. Non-profit brands. What do they all have in common? They make a promise. It doesn’t matter whether that brand represents a church, a school, or a fortune 500 organization. Consider Starbucks. Whether you enter one in San Diego or San Francisco… whether you find one in a hotel lobby or a […]

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Communicating Courage: How Can Leaders Move Teams Forward

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When working with stuck leaders who can’t seem to move their teams forward during seasons of change, the first thing I do is interview their team members. Their reactions tell a story: “His open door policy is meaningless.  He overreacts every time we make a suggestion.  We realize that not all ideas will always stick, […]

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Spotting Opportunities for an Effective Change Management Process

Whether your company is moving to cloud computing or adopting a new phone system, change is rarely a total surprise to the team. Rumors have a way of traveling from the board room to the lunch room faster than you can spell “change.”

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